Technology for e-commerce in LatAm
We apply over 10 years of experience in e-commerce technology development to help your e-commerce operation shine.
A well-attended buyer is a returning buyer ...
Best customer experiences are created with Zendesk
Zendesk allows you to connect with your customers through any channel: mail, chat, WhatsApp, Facebook, and much more! You can also connect with your different systems, to have all the necessary context when responding.
Take advantage of the modern tools that the largest companies in the world already use.
We are a young and modern team of e-commerce professionals. Our mission is to make the latest technology available to all e-commerce companies in the region.
With ♥ from LATAM
What do we do
We carry out developments for e-commerce companies in Latin America, designing workflows specifically designed for our industry.
We also develop Mercado Libre's integration with Zendesk and make custom modules to connect Zendesk with your other systems.
Since we started using Zendesk we have increased our productivity tremendously, connecting all of our systems to respond with all the information with easy access.
After testing and evaluating (literally) every question management tool in MercadoLibre, we choose menze, since it shows more information per question and we can have a better context to give a better answer. This pushes sales and makes easier for tracking. Being in the environment of one of the best Zendesk Customer Service platforms opens up many possibilities for growth.