¡Ahorra cientas de horas de trabajo al año!
Con menze podrás lograr una verdadera estrategia omnicanal , conectando Mercado Libre con Zendesk.
You no longer need to access Mercado Libre to reply questions, messages and claims, you can now do it directly from Zendesk, along with emails, chats, Whatsapps, Facebook messages and much more.
Todo esto con las poderosas herramientas que un software profesional para la gestión de la atención al cliente como Zendesk ofrece a las mas grandes empresas del mundo.
With Zendesk + menze you will:
Reply questions, messages and claims with all the information at hand
Pictures, stock, SKUs, variants, description and much more!
Centralize all your support channels in a same place.
Mercado Libre, emails, Facebook, chat, even Whatsapp!
Considerably improve your team's efficiency
Distributing the workload among your agents.
Priorize ticket according to channel, waiting time, previous contacts and much more...
Avoid claims reach mediation!
Fully know the statistics of your team.
You will have all performance information about every agent.
Reach a real customer-centric strategy what will improve your sales
Because only those how put their customers first will thrive.
The following official stores trust us:..
