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Data Deletion

Menze Commerce Copilot · By MENZE, Inc. · Last updated: October 1, 2026

You can ask us at any time to delete the data that Menze Commerce Copilot, operated by MENZE, Inc., obtained from your Meta (Facebook and Instagram), Google or other connected accounts.

Option 1 — Remove access from the platform

This stops the app from accessing your account immediately.

Meta (Facebook and Instagram)

  1. In Facebook, go to Settings & privacy → Settings.
  2. Open Business integrations (or Apps and websites).
  3. Select Menze Commerce Copilot and click Remove.

Google

  1. Go to myaccount.google.com/permissions.
  2. Select Menze Commerce Copilot.
  3. Click Remove access.

Removing access stops the connection. To also delete the data that was already synchronized, use option 2.

Option 2 — Request deletion of your data

Email privacy@menze.la with the subject "Data deletion request" and include:

  • the email of the Facebook or Google account you connected;
  • your company or store name, if you know it;
  • what you want deleted: everything, or only one platform (for example, only Meta).

What happens next

  • We confirm receipt within 5 business days and send you a reference code.
  • We delete the access tokens immediately, and the synchronized data for that account (ad accounts, campaigns, metrics and assistant conversations) within 30 days.
  • We email you when the deletion is complete.
  • We keep only what the law requires us to keep (for example, accounting records), and only for the period it requires.

If you are an end customer of a store that uses the Service, you can also write to us. We will forward your request to that store, which is responsible for your data.

More details in our Privacy Policy.

Contact

MENZE, Inc. · privacy@menze.la · menze.la

Menze Commerce Copilot · Privacy Policy · Terms and Conditions · Data Deletion